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Five problems with iOS 7, and how to fix them

iMessage not working for some users of Apple’s new mobile system

CNN News Wire | 10/2/2013, 12:50 p.m.
The new version of Apple’s mobile operating system, iOS 7, was released September 18 to mostly positive reviews.

The new version of Apple’s mobile operating system, iOS 7, was released September 18 to mostly positive reviews.

It was the biggest change to iOS since it was introduced six years ago, overhauled to add a slate of new features and a more streamlined, flat, abstract look.

But nobody’s perfect, right?

It’s not unusual for new operating systems to have some glitches in their earliest days. Nobody’s talking about anything cataclysmic this time, like the Apple Maps fiasco on iOS 6 that led CEO Tim Cook to issue a rare apology — and which some say led to the ouster of Apple senior vice president Scott Forstall.

But a couple of weeks into its existence, iOS 7 has prompted a handful of complaints from users. Here are five of the most frequently heard, along with tips for how to fix, or at least bypass, them.

iMessage failing

Apple says it’s aware of an issue that’s causing texts sent through its iMessage app not to go through for some users.

On various Apple-oriented message boards, iOS 7 users were complaining that they’d send a message which appeared to work fine, only to later see the dreaded red exclamation point that means it wasn’t actually sent.

“We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update,” Apple said in a statement e-mailed to media outlets. “In the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.”

The fix? Until the update rolls out, some users say they’ve been able to get rid of the problem by turning their phone off and back on.

Animation flu

Some folks say they’re already sick of iOS 7. Literally.

iPhone and iPad users, or at least a few of them, say they’re getting symptoms similar to motion sickness while looking at iOS 7 animations. On the new system, images zoom in and out when users switch between apps.

As TIME explains, the brain gets unsettled when the eyes try to focus on images that don’t match up — for example, when you’re on a rocking ship or moving car and trying to read a stationary item, like a book.

The fix? iOS 7 users can go to “Settings,” then “General” and then “Accessibility.” Click on “Reduce Motion” to make the zooming go away.

Battery drain

This one has been mostly reported by users of older phones like the iPhone 4S. Simply, they say iOS 7 seems to drain their batteries faster than iOS 6 did.

One factor may be that iOS 7 expands the ability to run apps in the background while focusing on another task.

The fix? Again, go to “Settings” and “General,” but then choose “Background App Refresh.” From there, you can choose which apps you’ll allow to run in the background and which you won’t.