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Tools for business success

Harry C. Alford | 1/30/2013, 5 p.m.

No business can guarantee success. In fact, the vast majority of business ventures fail by the second year.

Yet, entrepreneurship is the backbone of our economy and the few who succeed provide more than 70 percent of all new jobs. Some of the factors that can make or break a business should be considered as you plan and build your business venture.

When you come up with the idea of creating a business you should first do a feasibility study. Will the market accept this product, service or idea? Make sure you don't come up with the conclusion until you do due diligence. Will it answer the wants and needs of the consumers? Can the market understand it and react positively? What price will the market bare? Ray Kroc, the founder of McDonalds, had five business failures before he found success. Xerox had the rights to the Internet (not Al Gore) and simply gave it away, thinking the market had no use for it. If your feasibility study ends up being very positive, then it is time for your business plan.

A business plan sets the strategy and guidance for the launch of your business. You cannot get any financing without a convincing business plan. Investors, bankers and potential equity partners won't go to Step 1 without a plan. There must be facts and documentation that can be understood, and no "pie in the sky" will make your plan realistic. Every step of the plan must be proven and justified. If you have confidence in your plan, then stick with it and don't take "no" for an answer. Remember, Fred Smith of FEDEX received an "F" for his business plan while in graduate school. He did not let that stop the implementation of one of the greatest success stories in the history of our capitalistic nation. When my wife, Kay, and I started the National Black Chamber of Commerce we used our own money in the early years. Eventually, it grew into the largest Black business association in the world.

Once your business is started and is running profitably there are various tools you need to maximize your growth and guarantee a positive future. One important tool is a "Rainy Day Fund." The economy is not constant and times come when there are many customers who become unemployed or have to cut back on spending. Interest rates on financing may become prohibitive or a major client goes under or falls into bankruptcy. All of that has a devastating effect on a small business. For instance, if you are a federal government contractor and Congress decides to cut back on the budget and cancel contracts (some of which may be yours) it will hit your cash flow and profits in a terrible way. If you have reserves (rainy day money) you might survive this. If you don't, then failure is around the corner.

Another tool is medical insurance for your employees. Rates can really vary. If you have five employees, it can range from $400 monthly per employee to $2,000 monthly per employee. That makes a big difference in your bottom line--net revenue. It is extremely important to shop around and solicit bids from as many insurance companies as you can find.